Any orders placed before 2pm Monday thru Friday will be packaged up and picked up by UPS. Any orders placed after 2pm or on weekends will be picked up the next business day.
All products are packaged securely and safely to avoid any damage. If you have a damaged box or product, please contact us at 541-749-1000 right away.
RETURN & EXCHANGE POLICY
You can return unopened products within 90 days of purchase to our store located at 61445 S. Highway 97 Suite A, Bend, Oregon 97702 during business hours. We will be glad to exchange your product for another product of equal or lessor value and establish an instore credit.
If the product is opened, it must be more than 75% full and returned/exchanged within 30 days of purchase. We do not offer cash back instore, we will establish an instore credit that will not expire and can used instore only.
Once an item in returned unopened, we will submit a full refund on the product. You may also bring the product into our store at anytime unopened for a refund or instore credit.
TERMS & CONDITIONS
The terms and conditions are valid for any goods or services provided by Max Nutrition Bend to the Client.
The pricing, quantity of goods, and time of delivery mentioned in the articles are not binding on Max Nutrition Bend , but Max Nutrition Bend will make all efforts to fulfill the stated estimates.
All invoices from Max Nutrition Bend shall be paid by the Client immediately online as processed through its authorized merchants.
SHIPPING or DELIVERY
Shipping by Max Nutrition Bend will be deemed to have taken place when the materials are handed to the custody of the Client at his/her premises or to a deputed messenger or courier when posted. Max Nutrition Bend will be entitled to charge the Client for any expenses of delivery.
LOST or DAMAGED GOODS
Max Nutrition Bend will take all reasonable steps to ensure the protection from loss, damage or destruction of the services or materials it supplies to the Client (or which may be received from the Client).
Both parties shall maintain strict confidence and shall not disclose to any third party any information or material relating to the other or the other's business which comes into that party's possession and shall not use such information and material. This provision shall not, however, apply to information or material which is or becomes public knowledge other than by breach by a party of this clause.
Max Nutrition Bend warrants that it has the right to provide the Goods but otherwise the Goods are provided on an "as-is" basis without warranty of any kind, express or implied, oral or written including, without limitation, the implied conditions of merchantable quality, fitness for purpose and description, all of which are specifically and unreservedly excluded. In particular, but without limitation, no warranty is given that the Goods are suitable for the purposes intended by the Client.
Max Nutrition Bend warrants that the Goods will be supplied using reasonable care and skill. Max Nutrition Bend does not warrant that the Goods supplied are error-free, accurate or complete.
Both parties warrant that they are registered under the Data Protection Act in respect of the collection, processing and use of the Goods. Each party will comply with the Act including but not limited to its obligations in respect of any personal data which it may supply to or receive from the other party.
LIMITATION OF LIABILITY
Max Nutrition Bend shall not be liable for any claim arising out of the performance, non-performance, delay in delivery of or defect in the Goods nor for any special, indirect, economic or consequential loss or damage howsoever arising or howsoever caused (including loss of profit or loss of revenue) whether from negligence or otherwise in connection with the supply, functioning or use of the Goods. Any liability of Max Nutrition Bend shall in any event be limited to the license fees paid by the Client in the year in which the event of default arises.
Nothing herein shall limit either party's liability for death or personal injury arising from the proven negligence by itself or its employees or agents.
The Client shall fully indemnify Max Nutrition Bend against any liability to third parties arising out of the Client's use of the Goods